Contact

Have a question about your purchase or about a future purchase? Feel free to reach out here.

Shipping Policy: Please allow up to 7 business days to fulfill your order and additional time for shipping. Fulfillment time is dependent on number of orders being processed. There is free shipping for all orders over $100.

Return Policy: Returns and exchanges are accepted if the request is made within 30 days of receiving your package. Please send a message through this contact form to start the process. Yarn that has been wound into a cake will no longer qualify for a return, exchange, or refund.